QUESTION 2 Kano Textile Manufacturing Plc (KTM) is a publicly listed company on the Nigerian Exchange Group (NGX). The company produces and exports woven fabrics and garments to West African markets. Following a recent internal audit, the Chief Financial Officer (CFO), Mrs. Hauwa Musa, discovered that the company's Management Information System (MIS) generates large volumes of reports that managers rarely read, and that critical decisions are still being made based on intuition rather than data. She also noted that the company collects enormous volumes of transactional data from its ERP system but lacks the analytical capacity to convert this into actionable intelligence. Furthermore, the Board of KTM has been informed that competitors are now using Big Data analytics and Business Intelligence (BI) tools to predict customer demand and optimise production scheduling. Required: (a) Explain the term 'Management Information System (MIS)' and describe THREE characteristics that distinguish an effective MIS from a poorly designed one, using KTM as context. (8 marks) (b) Explain the concept of Big Data, describing the FOUR Vs commonly used to characterise it, and discuss how KTM could benefit from adopting Big Data analytics in its operations. (12 marks) (c) Explain TWO ethical concerns that KTM's management should consider when collecting and using large volumes of data in its operations. (5 marks) (Total: 25 marks)