ICANManagement InformationInformation Systems in Business2024

Zenith Pharmaceuticals Nigeria Plc is a publicly listed pharmaceutical manufacturer based in Ogun State. The company supplies drugs to federal government hospitals, state health facilities, and private pharmacies across Nigeria. Following a recent audit by the National Agency for Food and Drug Administration and Control (NAFDAC) and a query from the Nigerian Exchange Group (NGX) regarding late filing of financial statements, the Board of Directors resolved to overhaul the company's information systems infrastructure. The IT Steering Committee has shortlisted three options: - Option A: Upgrading the existing legacy system with additional modules. - Option B: Implementing a cloud-based Enterprise Resource Planning (ERP) system. - Option C: Developing a bespoke (custom-built) information system in-house. Required: (a) Describe the THREE main categories of information systems that Zenith Pharmaceuticals Nigeria Plc would likely require to support its operations at different organisational levels, giving ONE specific example of how each would be used in the company. (9 marks) (b) Evaluate each of the THREE options shortlisted by the IT Steering Committee, stating ONE advantage and ONE disadvantage of each option in the context of Zenith Pharmaceuticals Nigeria Plc. (12 marks) (c) As a management consultant, recommend ONE of the three options to the Board, providing TWO justifications for your recommendation. (4 marks) Total: 25 marks

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