Eko Retail Solutions Limited is a fast-growing supermarket chain headquartered in Lagos with branches in Abuja, Port Harcourt, and Kano. The Managing Director, Alhaji Musa Bello, recently attended a business conference where he heard about how information systems could transform retail operations. On returning, he set up a committee to evaluate the adoption of a suitable information system. The committee discovered that the company currently relies on manual processes for inventory management, sales recording, and financial reporting, leading to frequent stock-outs, revenue leakages, and delayed management reports. Required: (a) Explain FIVE characteristics of good information that Eko Retail Solutions Limited should ensure its new information system produces. (10 marks) (b) Distinguish between a Transaction Processing System (TPS) and a Management Information System (MIS), using examples relevant to Eko Retail Solutions Limited's operations. (8 marks) (c) Identify TWO risks the company faces by continuing to rely on manual processes and recommend ONE specific information system that would best address the overall needs of the company, giving TWO reasons for your recommendation. (7 marks) Total: 25 marks
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