QUESTION 2 Nigerian National Petroleum Company Limited (NNPC Ltd) recently restructured its downstream subsidiary, PetroServe Nigeria Limited, following persistent operational inefficiencies. The newly appointed General Manager, Mrs. Chidinma Okafor, a chartered accountant with a management consulting background, is reviewing the leadership and motivation framework within PetroServe. She observed that different managers within the organisation adopt different leadership styles, which has created inconsistency in employee performance across departments. She also noted that the organisation had never formally applied any motivational theory to its human resource practices. Required: (a) Explain Douglas McGregor's Theory X and Theory Y assumptions about workers, and recommend which theory should underpin the leadership approach at PetroServe Nigeria Limited, giving TWO reasons for your recommendation. (10 marks) (b) Explain Abraham Maslow's Hierarchy of Needs Theory and identify how Mrs. Okafor can use this theory to design a motivation framework for employees at PetroServe Nigeria Limited. (10 marks) (Total: 20 marks)