ICANBusiness, Management and FinanceHuman Resource Management2020

An organisation uses the '360-degree appraisal' method to evaluate employee performance. Which of the following CORRECTLY describes this method?

AA performance appraisal conducted exclusively by the employee's immediate line manager using a structured rating scale
BA performance appraisal system in which feedback is gathered from the employee, peers, subordinates, supervisors, and sometimes external customersCORRECT
CAn appraisal method that ranks all employees from best to worst performer within a department on a single criterion
DA self-appraisal technique where employees rate their own performance against pre-set key performance indicators
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Why the answer is B, and why the others tempt you.
The 360-degree appraisal (also called multi-source feedback) collects performance information from multiple stakeholders — including the employee (self-assessment), peers, subordinates, line managers, and sometimes external clients — to provide a comprehensive and balanced evaluation. This approach reduces individual bias inherent in single-rater systems and provides richer developmental feedback. It is widely adopted in Nigerian organisations seeking to build a performance-driven culture.
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