ICANBusiness, Management and FinanceLeadership and Motivation2023

Alhaji Musa, the CEO of a Kano-based conglomerate, consistently inspires his team with a compelling vision, encourages innovation, and develops each employee's potential beyond their own self-interest. Frederick Herzberg would classify 'recognition' and 'sense of achievement' that employees derive from this leadership as:

AHygiene factors that prevent dissatisfaction
BMotivator factors that drive satisfaction and performanceCORRECT
CExtrinsic rewards unrelated to job content
DMaintenance factors equivalent to salary and working conditions
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Why the answer is B, and why the others tempt you.
Herzberg's Two-Factor Theory distinguishes motivator factors (intrinsic to the job, such as achievement, recognition, responsibility, and advancement) from hygiene factors (extrinsic conditions like salary and working environment). Recognition and achievement are classic motivator factors that positively drive satisfaction and performance when present.
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