a) Explain the concept of 'interpersonal conflict'. (3 marks)
b) Identify and discuss FOUR factors that can lead to the breakdown of interpersonal relationships. (8 marks)
c) Suggest FOUR ways by which individuals can resolve interpersonal conflicts effectively. (8 marks)

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a) Explain the concept of 'interpersonal conflict'. (3 marks) b) Identify and discuss FOUR factors that can lead to the breakdown of interpersonal relationships. (8 marks) c) Suggest FOUR ways by which individuals can resolve interpersonal conflicts effectively. (8 marks)

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