GCECommerceConsumer Protection2019

A consumer purchased an electric iron for ₦12,500 with a manufacturer's warranty of one year. After eight months, the iron developed a fault due to a manufacturing defect. The consumer is MOST entitled to

Aa full cash refund of ₦12,500 only
Brepair, replacement, or refund at no extra costCORRECT
Ca replacement after paying 50% of the cost
Drepair of the iron at the consumer's expense
AI
Toaster Teacher
Why the answer is B, and why the others tempt you.
Under consumer protection principles, a valid warranty obligates the manufacturer to repair, replace, or refund a defective product within the warranty period at no cost to the consumer. Since the fault occurred within the one-year warranty period and is due to a manufacturing defect, the consumer is entitled to any of these remedies without additional payment. Charging the consumer any amount during the warranty period violates the warranty agreement.
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