ACCAPerformance Management

A balanced scorecard typically considers:

AFinancial only
BFinancial, customer, internal-process, learning & growthCORRECT
CCash only
DMarketing only
AI
Toaster Teacher
Why the answer is B, and why the others tempt you.
Kaplan & Norton's balanced scorecard balances 4 perspectives: Financial, Customer, Internal Process, Learning & Growth.
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